Walkaround App · Last updated 16 June 2026
These are the rules of the road for using Walkaround App. They're written in plain English so you can understand what you're agreeing to without legal training.
By using Walkaround App you agree to these Terms of Use. If you don't agree, please don't use the app. If anything in these terms is unclear, contact us — we'd rather rewrite it than have you wonder.
These terms apply alongside our Privacy Policy, which describes how we handle the personal information you give us. Both documents together describe the relationship between you (the user) and us (George Oliver, sole trader, ABN 88 109 659 596, the operator of Walkaround App).
Walkaround App is a tool that uses AI to draft emails from your voice notes. We provide it as-is during alpha, the drafts it produces are starting points you must review before sending, the app is not legal or safety advice, and you are responsible for what you ultimately send. We can change the service or end your access for reasonable cause. Australian law applies. Read on for the details.
Walkaround App is currently in closed alpha. Access is by invitation only — your email address must be on our access list for the app to let you in. We add new users to the access list at our discretion. We may remove access from the list, with or without prior notice, if we believe it's necessary to protect the service or other users.
To use the app you must be at least 16 years old and have the legal capacity to agree to these terms in your jurisdiction. The app is built for adult construction professionals; it is not designed for or marketed to children.
You agree to provide accurate information when you set up your profile (display name, role, company, mobile number) and to keep that information up to date if it changes. You won't impersonate someone else or misrepresent your affiliation with any organisation.
The app uses email magic-link sign-in. You don't choose a password; we send a one-time sign-in link to your email address. Keep your email account secure — anyone with access to your inbox can request a magic link and sign in as you. If you suspect someone else has accessed your account, contact us immediately.
Sign in with one email address that's yours. Don't share your account with other people. If you want a colleague to use the app, ask us to add their email to the access list so they have their own account.
You can stop using the app at any time. To have your account deleted and your stored data removed, email support@walkaroundapp.com.au with the request. We process account deletions within 30 days. See the Privacy Policy for the full details of what gets deleted and what may be retained for legal reasons.
You agree to use Walkaround App only for lawful purposes and only as intended. In particular, you agree not to:
If we believe you've breached these acceptable use rules, we can suspend or terminate your account, with or without notice, and we can preserve evidence of the breach as required by law.
Walkaround App is a productivity tool. It listens to a voice note from you, transcribes the audio, and uses an AI language model to draft an email, observation, or document based on what you said. It also stores your drafts, contacts, and writing samples so you can come back to them, and provides templates that demonstrate how the app handles common Australian construction scenarios.
The app drafts text. It does not send anything. It does not give legal advice, safety advice, or contractual advice. It is your responsibility to read every draft, confirm it is accurate and appropriate, and decide whether to send it.
Specifically, you must understand that:
Large language models occasionally produce text that contains errors — wrong names, wrong dates, invented details, misunderstood instructions. You must read every draft carefully before sending. Mistakes the AI makes that appear in messages you send are your responsibility, not ours.
The app includes templates and trigger-aware drafting for Australian construction documents — variation notices under AS 4000, payment claim follow-ups referencing the Security of Payments Act, EOT (extension of time) notices using prevention principle language, safety notices referencing the WHS Act, RFIs, and similar. These are starting points based on common Australian construction practice. They are not legal advice and do not replace advice from an Australian lawyer or contract administrator. If your matter has commercial, contractual, or legal significance, get proper professional advice before relying on anything the app produced.
The app drafts safety-related correspondence including stop-work notices and references to Safe Work Method Statements (SWMS). These drafts reflect common Australian WHS practice but they do not replace a qualified safety advisor, a current SWMS, your site safety officer, or your obligations under the Work Health and Safety Act and Regulations. Always follow your project's safety policies and apply your own professional judgement.
Voice-to-text transcription is imperfect — particularly with construction-specific abbreviations, lot numbers, and accents. Always read the transcript and the resulting draft before pressing send.
You retain ownership of all content you create using the app — your voice notes, your transcripts, your drafted emails, your photos, your contacts, your writing samples, your edits. We do not claim ownership of any of this.
To operate the service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, and display your content for the purpose of providing the app to you. This licence is limited to what's necessary to make the service work — storing your drafts so you can re-open them, sending your voice notes to the AI services so they can transcribe and draft, displaying analytics events to you and the admin. The licence ends when you delete the content or your account.
You agree not to upload, attach, or use the app to process:
If you record a voice note that includes the voice of someone other than yourself, you are responsible for ensuring that recording is lawful in the jurisdiction you're recording in. Different Australian states have different rules about recording conversations; the most cautious approach is to make sure all parties to a conversation know they are being recorded.
Walkaround App — the source code, the design, the prompts that power the AI drafting, the templates, the trigger-detection logic, the wording of error messages, the visual identity, and everything else that makes the app the app — is owned by us. We grant you a limited, non-exclusive, non-transferable licence to use the app for its intended purpose during the term of your access. We do not grant you any other rights in or to the app, expressed or implied.
The AI prompts and trigger-specific templates that produce the differentiated draft outputs are the result of significant work and are commercially valuable. They are made deliberately invisible in the deployed app (held server-side, not exposed to the browser). You agree not to attempt to extract, reverse-engineer, or replicate these prompts or templates for any purpose, including the purpose of building a competing tool.
If you give us feedback, suggestions, ideas, or recommendations about the app (and we'd love it if you did), you grant us a perpetual, irrevocable, royalty-free licence to use that feedback to improve the app. We don't have to credit you for the suggestion, though we generally will if you'd like us to. We don't owe you compensation for feedback you choose to share with us.
During the closed alpha, the app is free to use. We cover the cost of AI processing for you, within the per-user cost caps described in the app's admin documentation. This is to keep onboarding friction low while we gather feedback.
Each user has a daily and monthly cap on how much AI usage we will absorb on their behalf. If you hit the cap, the app will pause AI features for you until the cap window resets. This is not a punishment; it's a protection for us against runaway costs from unintended usage. If you have a genuine need for a higher cap, contact us.
At some point we may introduce paid plans — a flat subscription, per-use credits, or a freemium model. If we do, we will give you at least 30 days' notice before any change that would mean you need to pay to keep using your existing account. You will always have the option to stop using the service without paying, and your data will be available for export or deletion at that point.
To the maximum extent permitted by law, Walkaround App is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. We make no warranty that the app will be uninterrupted, error-free, secure against intrusion, or compatible with your devices.
Outputs of the AI — drafted emails, suggested wording, contractual references, safety language, and any other generated text — are starting points for your professional judgement. They do not constitute legal, financial, technical, engineering, or safety advice. Reliance on AI outputs without independent review is at your own risk.
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be lawfully excluded. To the extent allowed by law, our liability for breach of a non-excludable consumer guarantee is limited to either re-supplying the service or paying the cost of having the service re-supplied, at our option.
To the maximum extent permitted by law, we are not liable to you for:
Our total aggregate liability to you, for all claims arising under or relating to these terms or the app, is limited to the greater of (a) the total fees you have paid us in the 12 months before the claim arose (currently zero during alpha), and (b) one hundred Australian dollars (AUD $100).
These limitations apply regardless of the basis of the claim — contract, tort (including negligence), statute, or any other legal theory — and apply even if we have been advised of the possibility of such loss or damage.
You agree to indemnify and hold harmless George Oliver, the operator of Walkaround App, against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal costs) arising out of or relating to:
This indemnity is reduced to the extent that the loss was caused or contributed to by our own breach of these terms, wilful misconduct, or gross negligence.
You can stop using Walkaround App at any time. No obligation, no exit fee. To have your account and data removed, email support@walkaroundapp.com.au; deletion follows the process described in the Privacy Policy.
We can suspend or terminate your access to the app at any time, with or without notice, for any of the following reasons:
Where we suspend or terminate access without breach by you, we will give you a reasonable opportunity to export your stored data before the data is removed.
Sections of these terms that by their nature should survive the end of your access — including our intellectual property rights, the disclaimers, the limitation of liability, the indemnity, and the governing law provisions — survive after your access ends.
We may update these Terms of Use from time to time. The Last updated date always reflects the current version.
If we make a material change — meaning a change that meaningfully affects your rights or obligations — we will notify you by email and within the app, with at least 14 days' notice before the change takes effect. If you continue to use the app after a material change takes effect, you accept the updated terms. If you don't accept a material change, you can close your account; we will not charge you for closing during a change notice window.
Minor changes — fixing typos, clarifying wording, restructuring without changing substance — may be made without notice. The Last updated date will still change so you can track when the document was edited.
These Terms of Use are governed by the laws in force in Australia. The courts of Australia have non-exclusive jurisdiction to resolve any dispute arising out of or relating to these terms or the app.
If a dispute arises, the first thing we ask you to do is contact us. Most disagreements can be resolved with a conversation. Email support@walkaroundapp.com.au with a description of the issue and we will respond in good faith.
If we can't resolve a dispute informally within 60 days of you first raising it with us, either party can pursue formal resolution through the Australian courts. We both agree that no party will start formal court proceedings until the 60-day informal resolution period has run, except where urgent injunctive relief is reasonably required.
These Terms of Use, together with the Privacy Policy, are the entire agreement between you and us about your use of Walkaround App. They replace any prior agreements, promises, or representations.
If any part of these terms is found to be unenforceable, that part will be modified to the minimum extent necessary to make it enforceable, and the rest of the terms will continue in force.
If we don't enforce a term immediately, that doesn't mean we've given up the right to enforce it later.
You may not transfer your rights or obligations under these terms to anyone else without our written consent. We may transfer our rights and obligations — for example, if we restructure the business or sell it — and will notify you if we do so.
Neither party is liable for failure to perform under these terms where the failure is caused by an event outside its reasonable control, including natural disasters, infrastructure failures of third parties (e.g. outages at AWS, Vercel, Supabase, Anthropic, OpenAI), governmental action, war, or pandemic.
If you have any questions about these Terms of Use, want to raise a concern, or just want to talk to a human, please get in touch.
Email: support@walkaroundapp.com.au
Operated by: George Oliver, sole trader, ABN 88 109 659 596
Country: Australia
These terms are written in plain language because a tool meant for site supervisors should be governed by terms that site supervisors can read. If anything here is unclear, tell us — we will rewrite it. We'd rather have clear terms that work than impressive-looking terms that confuse the people they're meant to protect.